Frequently asked questions

FREQUENTLY ASKED QUESTIONS

What is the delivery time?

We deliver within 1–2 business days in the Netherlands.
For Belgium, Germany, and Luxembourg, the delivery time is 3–5 business days.

How will my order be delivered?

We deliver orders with our own transport.
This means your order will be delivered to you personally and carefully.

What are the shipping costs?

The shipping costs within the Netherlands are:

- Up to €250 → €49.95
- €250 – €999 → €39.95
- From €1000 → €24.95

For international delivery (BE, DE, LU), rates start from €124.95.

Can I schedule a delivery appointment?

Yes, in many cases, we will contact you to schedule a suitable delivery appointment.

Do you also offer installation?

Yes, we also offer an installation service.
Please contact us to discuss the possibilities.

Can I return my order?

Yes, you can return your order within 14 days.
Please view our returns page for all conditions.

What if my product arrives damaged?

Please contact us within 48 hours and include photos.
We will provide a suitable solution.

How can I contact you?

You can contact us via:

- WhatsApp
- Contact form on the website

We will respond as soon as possible.